Bobobox - FAQ

If you can not find what you’re looking for in our FAQ, you can write us an email at [email protected] or call us at (022) – 4266430

  • Basics

  • What is Bobobox Pod??

    Bobobox Pod is a compact room designed for maximum comfort combined with cost-conscious efficiency. Each pod is equipped with one king-size bed, an air-conditioner, a compact working area, Bluetooth Speaker, Control Panel (Tablet), Adjustable Light, and All-Natural Oil Based Aromatherapy. You can control your pod from opening the door to diming the light to adjusting volume of our speaker with a click away from our apps. You can climb in if you pick our Sky room (Odd number) or dive in if you pick our Earth room (Even number).

  • Why should you book via our site or apps?

    By booking via our site (www.bobobox.co.id) or apps (android, iOS) you will be entitled for special pricing offer, advance room selection, and hassle-free check-in/check-out

  • Check-in & Check-out time?

    Check-in time: 1pm, Check-out time: 12pm

  • Early Check-in & Late Check-out?

    Late Check-out:

    • • Subject to availability and fees apply
    • • Up to 6 pm: 50% charge of the best available room rate
    • • More than 6 pm: 100% charge of the best available room rate
  • Is wifi available for free?

    Wifi is a complementary for all our Guests

  • Is breakfast included?

    Breakfast is not included but we can recommend guest with the best places for breakfast near our pods

  • What amenities are included in Bobobox Pod?

    Toothbrush, toothpaste, linen, and towel.

  • Can I store my luggage even after checking out?

    Guests can store their luggage after they checked out:

    • Subject to availability and fees apply
    • Rp. 30.000 per 12 hours for Big Luggage
    • Rp. 30.000 per 12 hours for Big Luggage
  • Is smoking allow in Bobobox Pods?

    All our Pods are smoke-free, there will be a designated area for smoking. There will fine of Rp. 1.000.000 if you smoke in non-designated area.

  • Can I request for an extra bed?

    Bobobox Pod is designed for one king-size bed. Because of that we could not accommodate any request for an extra bed.

  • Gift Certificate

  • What is Gift Certificate?

    Bobobox Gift Certificate is our reward program that is simple, flexible, and easy to use. Redeem in any amount, whenever you’re ready. No more waiting. No more minimum for redemption. No more converting points to currency. Your Gift Certificate balance is a real currency value, so you know exactly how much you earned.

    Redemption is incredibly easy: Just use your Gift Certificate on your next bookings via our site or apps! No minimums, no tiers, no problem. Just be sure you’re logged in when booking your pod.

  • Referral Code

  • What is Referral Code?

    Alternatively, you can also earn Gift Certificate by simply go to “Refer a friend” tab in your account and enter your friends’ email addresses or share your referral code to your friends directly. When a friend clicks the link in the email and use your referral code, they will receive Rp25.000 Gift Certificate for their first booking. When your friend completes their first booking, you will receive the same amount of Bobobox Gift Certificate that can be used on your next booking. You will receive your Gift Certificate within 3 days after your friend has checked out.

    Members who book directly via our site or apps will earn Gift Certificate. For each night you stay with us, we will add Rp 25.000 to your Gift Certificate balance. Gift Certificate will be issued within 3 days after you checked out.